FAQ

Board Generation is at 27 Garefi Street, 115 25 Athens, Greece. Opening hours: Monday, Wednesday and Saturday 10:00–15:00; Tuesday, Thursday and Friday 10:00–14:00 and 17:00–21:00; closed on Sunday. Sales: +30 210 671 3879, rentals: +30 210 674 3058.

Board Generation, based in Athens since 1990, is the exclusive Greek distributor of Völkl and Marker (Germany), Dalbello ski boots (Italy), Vola waxes and tools (France), Beyond.X race wear (Sweden), Capo headwear (Austria), Zanier gloves (Austria), 2117 and True North clothing (Sweden), Republic helmets and goggles (Sweden), Rehall outerwear (Netherlands) and Demon goggles and sunglasses (Italy).

For normal wear, a full ski or snowboard service costs €30 and wax & edges €25. For heavier damage the price is set after we inspect the equipment.

Waxing, edges, base repair and other work are done by hand, not with mass-production machines, so the base and edges are treated in detail and no more base material is removed than needed.

Indicatively: a full adult ski set (skis, bindings, poles, boots) is €20 or €40 per day and €150 or €170 per season depending on the equipment category; a full adult snowboard set €19 per day or €150 per season; a kids' ski or snowboard set €12 per day or €95 per season.

From one day to the whole ski season. For a one-day rental please arrange it first with our rental department (+30 210 674 3058). Rental gear is Völkl and Dalbello for ski and Völkl, Drake and Northwave for snowboard, checked and serviced in our own workshop.

In Greece we ship with SPEEDEX in 1–3 working days; costs start at €2.50 depending on weight. Orders over €95 ship free (by freight company). Cyprus and Europe: FedEx, about 5 working days. Other countries: Hellenic Post, 1–2 weeks.

In Greece: cash on delivery, credit or debit card, or bank transfer (Alpha Bank, Eurobank, Piraeus, National Bank). Cyprus: card or bank transfer. Other countries: card.

Yes, within 15 days of delivery if the item is unworn, with tags and original packaging. A size or colour exchange costs €8 (€18 for skis, snowboards and boots) and is free if the error is ours or the item is faulty. Refunds are made within 4–6 working days after we receive the return. Please call +30 210 671 3879 first.

Yes. At our store on 27 Garefi Street you can try ski and snowboard boots, helmets and goggles, and we will help you choose the right size and model for your level.